Closing Date 6th October 2015 **The opening may close early if a suitable candidate is found before this date** Town: Glasgow Postcode: G5 Salary: £140.62 per week Vacancy ID: 1211-0001-00005101 Company Profile A fantastic opportunity has come up with one of our clients based in Glasgow City Centre. You will be working with a highly successful office team with a wealth of experience in the furniture industry and retail market. You will be working for Our client are a leading retail online store offering a huge variety of Living room furniture, Coffee tables, Sofa beds, Dining tables, Home computer desks, Corner computer desks, Office chairs, Memory foam mattresses, Single bed, Double bed & King size bed and much more at a low price. This company offer modern and contemporary designs of home computer desks which change with the latest trends in the UK market.You will also be working through an award winning, Ofsted outstanding apprenticeship from QA – 94% go onto full-time jobs. Job description This is a fantastic opportunity to work with a company who will invest time in developing your skills in order to start your Business career. They offer varied and exciting opportunities and career development for people who share their vision. In this job you will be Answering and resolving customer enquiries, demonstrating ownership of the problem Proactively review customer accounts when they call, to identify and resolve any future problems before they arise. Taking the opportunity to promote and cross sell to each customer as appropriate Enhancing the overall customer relationship with the business. Responding to queries raised by customers in a polite and friendly mannerInvestigating and resolving routine customer enquiries at first point of contact, ensuring the delivery of an efficient and effective service to our customers. Empathising with the customer where appropriate and ensure the customer always feels valued, treated fairly and properly informed. Your training A 12 month Level 3 Apprenticeship in Digital Marketing, at the end of which you will gain an SCQF Level 6 in Digital Marketing. Who should apply Someone with excellent communications skills, both written and verbal, and good attention to detailAn enthusiastic individual, with a can-do attitude and the ability to work to tight deadlines in a fast-paced environmentIdeally someone with knowledge of the digital landscape and social mediaSomeone with at least 5 standards (Level 1 – 3) OR 5 National Level 5 grades, both qualifications must include Maths and EnglishWhat happens when I finish my apprenticeship…94% of QA Apprentices secure permanent employment after finishing their IT apprenticeship. Additionally may be opportunities to undertake further learning such as Higher apprenticeships.It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
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